HOLIDAY POLICY & BOOKING CONDITIONS
CANCELLATION POLICY
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Confirmed bookings may be cancelled if intimation in writing reaches the company as per the following terms :
14 days prior to check-in: No cancellation charges. A Credit Voucher will be issued for 100% of the full booking amount.
Between 14 to 5 days of check-in: Cancellation charges equal to 20% of the full booking amount. A Credit Voucher will be issued for the balance 80%.
Between 4 to 1 day(s) of check-in: Cancellation charges equal to 100% of the full booking amount will be applicable.
Please Note: Credit Vouchers will be issued only on receipt of the full booking value.
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EARTHITECTS PROMISE
We understand that these are challenging times and plans change even at the last minute. For cancellations received up to 1 hour before your Check-In (or even during your stay) due to 1) Covid Positive among your immediate family/Apartment Complex etc… 2) Any other Medical Emergencies among your immediate family. 3)Lockdown restrictions imposed by the Government, we promise to provide you with a 100% credit in the form of a Credit Voucher valid for stays up to 31.Mar.2023*.
*Please note that we reserve the right to seek proof for the above-mentioned situations & the final decision will be at our sole discretion.
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CREDIT VOUCHER UTILIZATION
Credit Vouchers issued will be valid for stays up to 31.Mar.2023.
Usage of Credit Vouchers is not permitted during the below-mentioned Black-out dates.
Black-out Dates: 12- 15 August 2022 / 30 sept-06 Oct 2022 / 21 Oct -4 Nov 2022 / 20 Dec 2022 – 2 Jan 2023.
If the guest is unable to use the Credit Voucher by 31.Mar. 2023, the Credit Voucher amount will be refunded before 30.Apr.2023
EXPERIENCES POLICY
General Policies: All disputes are subject to Bangalore jurisdiction | Check-in: 1:00 PM, Check-out: 11:00 AM.
Check-in Documentation: INDIAN NATIONALS – As per Govt. regulations, Indian nationals are required to provide a proof of identity in original for the Primary Guest in each room such as PAN card, Driving License, Voter’s ID, Aadhar Card or Passport, at the time of check–in | NON-INDIAN NATIONALS – All foreign nationals are required to produce their original Passports, and those working in India, their Residential Permits as well, at the time of check-in.